Luther Varsity in Southern Africa

A Place of Academic and Professional Excellence

Domestic Services

NQF 1 | SAQA ID: 23853 | 141 Credits

Newest amongst our programmes is the Domestic Services qualification which provides empowering skills and knowledge to the Home Executive.

Aimed at both existing and new Home Executives, the qualification has the following OUTCOMES: 

  • Raising the self-esteem, personal growth and income of domestic workers;
  • Creating new learning and career paths and progression opportunities for domestic workers, either as employees or through starting their own businesses;
  • Improving the support systems available to employers in their households;
  • Achieving recognition for the contribution of domestic services to the economy;
  • Improving domestic services within homes and communities
  • Formalising the domestic services industry and;
  • Increasing employment opportunities for the unemployed and new entrants into the labour market of a business.

In furthering its objective of a quality education and knowledge-based stills that is responsive to its context, LUSA will add value to this program by including a Drivers Course  (Code 8)

PURPOSE AND RATIONALE OF THE QUALIFICATION 

The primary purpose of this qualification is to develop competencies in a student as required for a career in the Domestic Services Industry. 

 

The qualification is aimed at: 

 

  • Raising the self-esteem, personal growth and income of domestic workers
  • Creating new learning and career paths and progression opportunities for domestic workers, either as employees or through starting their own businesses 
  • Improving the support systems available to employers in their households 
  • Achieving recognition for the contribution of domestic services to the economy 
  • Improving domestic services within homes and communities 
  • Formalizing the domestic services industry 
  • Increasing employment opportunities for the unemployed and new entrants into the labour market 

RATIONALE FOR THE QUALIFICATION:

 

Where it was at first envisaged that domestic services could be incorporated under the qualification, National Certificate in Hygiene and Cleaning Services Level 1, as one of the elective modules, it became apparent that there is a need for a separate qualification after the findings of the CASE study (commissioned by the Department of Labour) were published and the Domestic Services Chamber Board was consulted. Due to the fact that the articulation options are significantly different, this qualification needs to be constructed accordingly. 

 

Factors that impact on this qualification are: 

 

  • The fact that there is a need for Recognition of Prior Learning within the domestic services industry, as a large number of domestic workers already have the skills and knowledge required by the qualification.
  • The minimum wage for domestic servants as determined by the Department of Labour, created the perception amongst employers that they have the right to value-for-money.
  • The fact that Domestic Services are busy formalizing as an industry. 

A formal qualification registered on the NQF would allow for: 

 

  1. Recognition of students working within this multi-faceted and multi-skilled industry 
  2. Articulation, progression and mobility along nationally recognized career paths 
  3. Formal access to related industries such as cleaning and hospitality. 

Dignity and recognition of the productive contribution made by domestic workers. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 

As this is an NQF Level 1 qualification, and therefore the starting point of a career and of training and development in various industries, no formal learning is assumed to be in place. 

 

RECOGNITION OF PRIOR LEARNING (RPL):

 

Students who already work in the domestic industry and who believe that they possess the competencies to enable them to meet all of the outcomes listed in the unit standard will be able to present themselves for assessment against the unit standards of their choice. Once found competent, these students will be credited. 

QUALIFICATION RULES 

To obtain this qualification, students are required to select a minimum number of 48 credits from the elective titles listed 

EXIT LEVEL OUTCOMES 

This qualification was constructed by relying heavily on unit standards already incorporated in two existing qualifications within the Commercial Cleaning and Hospitality industries. The unit standards pitched at Level 2 for the Hospitality Industry were critically reviewed and found to be suitable as the basic cooking skills needed in a Domestic Qualification were covered. These unit standards have also been tested and are currently forming part of the curricula of two leading training providers, providing training on Level 1. The unit standards incorporated from the Commercial Cleaning industry were tested against a target group similar to the expected domestic target group and it was decided that these standards would perfectly fit the purpose of this qualification. 

 

The critical cross-field outcomes are integrated into the assessment criteria of each individual unit standard. Whilst each unit standard is designed to be assessed on its own, (including the critical cross-field outcomes), we have combined unit standards into modules of marketable skills which can be assessed accordingly – within the structure of a skills programme, for example. 

 

Students aiming to obtain the full qualification will complete all fundamentals and core unit standards, together with the required number of electives. However, students wishing to complete only certain marketable skills “pockets”, will be able to select one or more of the modules in any of skills areas and/or combination of skills areas in identifiable skills programmes.

 

ID

UNIT STANDARD TITLE

NQF LEVEL

CREDITS

Core 

12522 

Clean and maintain restrooms and bathrooms 

1

Core 

12519 

Clean and maintain toilets and urinals 

1

Core 

14658 

Clean floors in a domestic environment 

1

Core 

12518 

Handle and store cleaning chemicals 

1

Core 

12515 

Identify surfaces, soilage and its cleaning procedures 

1

Core 

14663 

Maintain a domestic housekeeping service 

1

Core 

12510 

Maintain effective work relationships in a cleaning environment 

1

Core 

12514 

Maintain personal hygiene, health and presentation 

1

Core 

12520 

Understand basic cleaning principles and perform basic cleaning tasks 

1

Core 

12517 

Use chemicals in cleaning procedures 

1

Core 

7602 

Prepare beds and handle linen and bed coverings 

2

Core 

7605 

Service guest bedroom areas 

2

Fundamental 

7464 

Analyse cultural products and processes as representations of shape, space and time 

1

Fundamental 

7451 

Collect, analyse, use and communicate numerical data 

1

Fundamental 

7449 

Critically analyse how mathematics is used in social, political and economic relations 

1

Fundamental 

14084 

Demonstrate an understanding of and use the numbering system 

1

Fundamental 

7463 

Describe and represent objects and the environment in terms of shape, space, time and motion 

1

Fundamental 

12462 

Engage in a range of speaking and listening interactions for a variety of purposes 

1

Fundamental 

12509 

Manage personal finances 

1

Fundamental 

12513 

Plan and manage time in the workplace 

1

Fundamental 

12469 

Read and respond to a range of text types 

1

Fundamental 

7524 

Show a critical awareness of language usage 

1

Fundamental 

7461 

Use maps to access and communicate information concerning routes, location and direction 

1

Fundamental 

7447 

Working with numbers in various contexts 

1

Fundamental 

12470 

Write for a variety of different purposes 

1

Fundamental 

7812 

Perform basic calculations 

2

Elective 

114419 

Administer medication in a home environment 

1

Elective 

12511 

Apply quality principles in everyday cleaning tasks 

1

Elective 

12523 

Clean above the floor surfaces 

1

Elective 

12528 

Clean small kitchens, kitchenettes and tea kitchens 

1

10 

Elective 

12529 

Clean windows, frames and glass panels 

1

Elective 

114430 

Deal with and care for the health care needs of pets in the home 

1

Elective 

14444 

Demonstrate an understanding of a general business plan and adapt it to a selected business idea 

1

Elective 

10006 

Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities 

1

Elective 

10009 

Demonstrate the ability to start and run a business and adapt to a changing business environment 

1

Elective 

114432 

Explain and apply pet care, hygiene and safety in the home 

1

Elective 

114428 

Explain different pets and the requirement for keeping them 

1

Elective 

114429 

Feed pets in a home care environment 

1

Elective 

12115 

Finish and store pressed and ironed items 

1

Elective 

119231 

Identify the method for removing household items from packaging 

1

Elective 

10007 

Identify, analyse and select business opportunities 

1

Elective 

12525 

Identify, collect, classify and handle waste 

1

Elective 

12117 

Iron and press laundered items 

1

Elective 

119230 

Package household items for transportation and storage purposes 

1

Elective 

12512 

Practice environmental awareness 

1

Elective 

12530 

Remove spots from carpets 

1

Elective 

114413 

Supervise children and pets at home 

1

Elective 

12113 

Wash items in a laundry 

1

Elective 

7748 

Handle and store food 

2

Elective 

119511 

Implement activities to enhance language and communication development of toddlers in the home 

2

Elective 

114415 

Implement hygiene practices for babies in the home 

2

Elective 

119512 

Practice potty training procedures for toddlers in the home 

2

Elective 

7697 

Prepare and bake food 

2

Elective 

7701 

Prepare and boil, poach or steam foods 

2

Elective 

7802 

Prepare and cook basic egg dishes 

2

Elective 

7809 

Prepare and cook basic fruit dishes 

2

Elective 

7805 

Prepare and cook basic pasta dishes 

2

Elective 

7762 

Prepare and cook basic rice dishes 

2

Elective 

7811 

Prepare and cook basic vegetable protein dishes 

2

Elective 

7678 

Prepare and cook battered fish and chipped potatoes 

2

Elective 

7810 

Prepare and cook starch 

2

Elective 

7808 

Prepare and cook vegetables for basic hot and cold dishes 

2

Elective 

7665 

Prepare and grill food 

2

Elective 

7662 

Prepare and microwave food 

2

Elective 

7661 

Prepare cold and hot sandwiches and rolls 

2

Elective 

7659 

Prepare fruit for hot and cold dishes 

2

Elective 

7660 

Prepare vegetables for hot and cold dishes 

2

Elective 

7677 

Prepare, cook and assemble food for quick service 

2

Elective 

114417 

Provide a safe and secure environment for the grade R child in a home environment 

2

Elective 

119514 

Provide a safe and secure environment for the toddler and pre-school child in and around the home 

2

Elective 

119513 

Provide health care for babies, toddlers and pre-school child in the home 

2

Elective 

114433 

Provide nutritious feeding for toddlers in the home 

2

Elective 

114427 

Provide safety and security for babies in and around the home 

2

Source: South African Qualifications Authority (SAQA)

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