Generic Management NQF 4

Luther Varsity in Southern Africa

A Place of Academic and Professional Excellence

Generic Management

NQF 4 | SAQA ID: 57712 | 150 Credits

NQF 5 | SAQA ID: 59201 | 162 Credits

The Generic Management Qualifications forms part of a learning pathway of management qualifications across various sectors and industries. The NQF 5 Qualification is specifically designed to develop management competencies required by students in any occupation, particularly those who manage first line managers. The qualification develops the key concepts, principles and practices of management that will enable students to lead, manage, organise and control first line managers and team leaders. This qualification is an excellent gateway to further studies in management and business administration as well as career progression In any organization.

PURPOSE AND RATIONALE OF THE QUALIFICATION

Purpose:

This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.

The focus of this qualification has been designed to enable students to be competent in a range of knowledge, skills, attitudes and values including:

Gathering and analyzing information.
Analyzing events that impact on a business and its competitive environment.
Complying with organizational standards.
Motivating an individual or team.
Negotiating in a work situation.
Understanding the role of business strategy as it applies to junior management.
Managing the budget within a specific area of responsibility.
Applying management principles and practices within a specific area of responsibility.
Managing work unit performance to achieve goals.
Behaving ethically and promoting ethical behaviour in a work situation.
Demonstrating understanding of the consequences in a work unit of HIV/AIDS.
The students who achieve this qualification will be able to demonstrate competencies in management relating to Planning, Organising, Leading, Controlling and Ethics. Overall, this qualification will ensure that students are capable of:
Developing plans to achieve defined objectives.
Organizing resources in accordance with a developed plan.
Leading a team to work co-operatively to achieve objectives.
Monitoring performance to ensure compliance to a plan.

Making decisions based on a code of ethics.

Rationale:

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by students in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles and practices of management that will enable students to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualised for specific sectors and industries. Provides opportunities for people to transfer between various specialisations within management. This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations. It is intended to empower students to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work. Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations in South Africa.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Communication at NQF Level 3.
Mathematical Literacy at NQF Level 3
Computer Literacy at NQF Level 3.
Recognition of Prior Learning:

This qualification can be achieved wholly or in part through recognition of prior learning in terms of the defined Exit Level Outcomes and/or individual Unit Standards.

Evidence can be presented in various ways, including international and/or previous local qualifications, products, reports, testimonials mentioning functions performed, work records, portfolios, videos of practice and performance records.

All such evidence will be judged in accordance with the general principles of assessment and the requirements for integrated assessment.

Access to the qualification:

Open access, bearing in mind the requirements of ‘learning assumed to be in place’ and that the student has access to a work environment where management practice can be implemented.

QUALIFICATION RULES

The Qualification consists of a Fundamental, a Core and an Elective Component.

To be awarded the Qualification, students are required to obtain a minimum of 150 credits as detailed below.

Fundamental Component:

The Fundamental Component consists of Unit Standards in:

Mathematical Literacy at NQF Level 4 to the value of 16 credits.
Communication at NQF Level 4 in a First South African Language to the value of 20 credits.
Communication in a Second South African Language at NQF Level 3 to the value of 20 credits.
It is compulsory therefore for students to do Communication in two different South African languages, one at NQF Level 4 and the other at NQF Level 3.

All Unit Standards in the Fundamental Component are compulsory.

Core Component:

The Core Component consists of Unit Standards to the value of 72 credits all of which are compulsory.

Elective Component:

The Elective Component consists of Unit Standards in a number of specializations each with its own set of Unit Standards. Students are to choose a specialization area and Elective Unit Standards at least to the value of 22 credits.

SEE CURRICULUM

	ID	UNIT STANDARD TITLE	NQF LEVEL	CREDITS
Core	242824	Apply leadership concepts in a work context	4	12
Core	242815	Apply the organisation’s code of conduct in a work environment	4	5
Core	242816	Conduct a structured meeting	4	5
Core	242822	Employ a systematic approach to achieving objectives	4	10
Core	242821	Identify responsibilities of a team leader in ensuring that organisational standards are met	4	6
Core	242810	Manage Expenditure against a budget	4	6
Core	242829	Monitor the level of service to a range of customers	4	5
Core	242819	Motivate and Build a Team	4	10
Core	242811	Prioritise time and work for self and team	4	5
Core	242817	Solve problems, make decisions and implement solutions	4	8
Fundamental	119472	Accommodate audience and context needs in oral/signed communication	3	5
Fundamental	119457	Interpret and use information from texts	3	5
Fundamental	119467	Use language and communication in occupational learning programmes	3	5
Fundamental	119465	Write/present/sign texts for a range of communicative contexts	3	5
Fundamental	9015	Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems	4	6
Fundamental	119462	Engage in sustained oral/signed communication and evaluate spoken/signed texts	4	5
Fundamental	119469	Read/view, analyse and respond to a variety of texts	4	5
Fundamental	9016	Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts	4	4
Fundamental	7468	Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues	4	6
Fundamental	12153	Use the writing process to compose texts required in the business environment	4	5
Fundamental	119459	Write/present/sign for a wide range of contexts	4	5
Elective	12484	Perform basic fire fighting	2	4
Elective	117111	Apply knowledge of basic accounting principles to financial services	3	4
Elective	114941	Apply knowledge of HIV/AIDS to a specific business sector and a workplace	3	4
Elective	113852	Apply occupational health, safety and environmental principles	3	10
Elective	113955	Apply the Batho Pele principles to own work role and context	3	4
Elective	113909	Coach a team member in order to enhance individual performance in work environment	3	5
Elective	8025	Controlling and locating stock	3	8
Elective	120235	Demonstrate an understanding of the concept of microbiology in a food handling environment	3	6
Elective	13915	Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace	3	4
Elective	242875	Describe basic freight logistic principles	3	6
Elective	377360	Discuss Just in Time (JIT) and Lean Manufacturing	3	5
Elective	113915	Explain the application of the basic conditions of employment act in an employment contract	3	2
Elective	113907	Explain the impact of personal wellness on work performance	3	2
Elective	251960	Identify and describe disaster related risks and threatening situations utilizing basic disaster management concepts and indigenous knowledge	3	5
Elective	242814	Identify and explain the core and support functions of an organisation	3	6
Elective	242812	Induct a member into a team	3	4
Elective	242820	Maintain records for a team	3	4
Elective	8016	Maintaining occupational health, safety and general housekeeping	3	8
Elective	120239	Monitor critical control points (CCPs) as an integral part of a hazard analysis critical control point (HACCP) system	3	6
Elective	117877	Perform one-to-one training on the job	3	4
Elective	119802	Perform quality control practices in a food or sensitive consumer product operation	3	6
Elective	13934	Plan and prepare meeting communications	3	4
Elective	114251	Prepare chemical additives used in the pulp and paper industry	3	4
Elective	116720	Show understanding of diversity in the workplace	3	3
Elective	243299	Adapt available spaces in the community as a sports or fitness facility	4	5
Elective	260277	Administer school assets	4	12
Elective	120385	Apply a range of project management tools and techniques	4	7
Elective	243298	Apply administrative skills and knowledge in a sport organisation	4	11
Elective	377363	Apply inventory replenishment and distribution systems	4	8
Elective	243297	Apply knowledge of anatomy and physiology to exercise training	4	5
Elective	337060	Apply knowledge of organisation structure and design to support performance to a Public Sector Department	4	5
Elective	337064	Apply knowledge of the job evaluation process in the Public Sector in order to ensure that a job has been properly evaluated	4	3
Elective	377381	Apply Total Quality Management (TQM)	4	8
Elective	243296	Apply values and ethics to a sport organisation	4	3
Elective	10708	Control and adjust utilities in a food or beverage manufacturing plant	4	10
Elective	254595	Control the flow of information in a business unit	4	8
Elective	119867	Create a visual record of artefacts and features for archiving or publication	4	8
Elective	251965	Create awareness and promote a culture of risk avoidance through advocacy activities	4	6
Elective	243303	Create, improvise and organize sport activities	4	6
Elective	110490	Demonstrate a knowledge and understanding of the basic principles of public administration and management	4	4
Elective	252390	Demonstrate applied knowledge of financial administration in a sheriff’s office	4	7
Elective	13952	Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit	4	8
Elective	117499	Demonstrate entrepreneurial competence	4	12
Elective	242655	Demonstrate knowledge and application of ethical conduct in a business environment	4	4
Elective	116608	Demonstrate knowledge and application of ethical conduct in a debt recovery work context	4	6
Elective	242668	Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act	4	4
Elective	119864	Demonstrate knowledge of archaeology applied to Colonial sites	4	6
Elective	119869	Demonstrate knowledge of Iron Age archaeology	4	10
Elective	119877	Demonstrate knowledge of Stone Age archaeology	4	10
Elective	260257	Demonstrate knowledge of the legislative framework for school governance	4	10
Elective	260217	Demonstrate understanding of legal aspects pertaining to human resources in a school	4	12
Elective	110026	Describe and assist in the control of fraud in an office environment	4	4
Elective	377380	Describe the functions of purchasing and procurement	4	5
Elective	242818	Describe the relationship of junior management to other roles	4	5
Elective	110003	Develop administrative procedures in a selected organisation	4	8
Elective	123460	Develop and apply administrative principles in the implementation of Municipal Office Administration	4	6
Elective	260337	Develop and implement policy for school governance	4	9
Elective	377364	Discuss the role of inventory in a manufacturing environment	4	10
Elective	337062	Evaluate a job in the Public Sector in South Africa	4	6
Elective	252389	Explain and implement service in the civil justice system	4	7
Elective	252388	Explain and implement the writ of execution and enforcement process	4	10
Elective	252391	Explain legal concepts in respect of sheriffing	4	7
Elective	242813	Explain the contribution made by own area of responsibility to the overall organisational strategy	4	5
Elective	377160	Explain the fundamentals of the concepts of ‘wellness’	TBA	8
Elective	12544	Facilitate the preparation and presentation of evidence for assessment	4	4
Elective	114877	Formulate and implement an action plan to improve productivity within an organisational unit	4	8
Elective	242996	Handle dangerous goods during warehousing and storage	4	4
Elective	120377	Identify, suggest and implement corrective actions to improve quality of project work	4	7
Elective	120381	Implement project administration processes according to requirements	4	5
Elective	10980	Induct a new employee	4	6
Elective	117156	Interpret basic financial statements	4	4
Elective	119875	Investigate a maritime site	4	5
Elective	243300	Lead a community sport activity	4	12
Elective	242840	Make oral presentations	4	2
Elective	110009	Manage administration records	4	4
Elective	117500	Manage finance in a small business	4	8
Elective	11473	Manage individual and team performance	4	8
Elective	243301	Manage safety and emergency incidences	4	6
Elective	109999	Manage service providers in a selected organisation	4	5
Elective	254596	Manage time keeping records	4	5
Elective	114589	Manage time productively	4	4
Elective	114215	Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path	4	3
Elective	119796	Monitor and control quality assurance procedures in a food or sensitive consumer product environment	4	8
Elective	14586	Monitor and control quality control practices in a manufacturing/engineering environment	4	8
Elective	244105	Participate in a task team in a process environment	4	4
Elective	115209	Participate in the development of a strategic plan for fundraising	4	12
Elective	377440	Perform capacity requirements planning (CRP)	4	8
Elective	114738	Perform financial planning and control functions for a small business	4	6
Elective	377402	Perform master scheduling in the workplace	4	5
Elective	377386	Perform material requirements planning (MRP)	4	5
Elective	377400	Perform sales and operations planning	4	5
Elective	260237	Plan for school development	4	8
Elective	377383	Planning and controlling in a manufacturing environment	4	6
Elective	260357	Prepare and monitor the budget of a school	4	12
Elective	119257	Produce and maintain work activity reports	4	8
Elective	114592	Produce business plans for a new venture	4	8
Elective	243293	Promote sport activity in a community	4	4
Elective	243294	Recommend an exercise programme or activity	4	5
Elective	119873	Record a rock art site	4	6
Elective	119865	Recover human skeletal remains for analysis	4	6
Elective	10978	Recruit and select candidates to fill defined positions	4	10
Elective	119870	Research a Southern African archaeological site from published and unpublished material	4	6
Elective	262500	Research and plan for the equipping of a salon	4	6
Elective	335915	Schedule suppliers to deliver to a wholesale and retail unit	4	5
Elective	118028	Supervise customer service standards	4	8
Elective	118029	Supervise housekeeping and hygiene in a store	4	6
Elective	118045	Supervise implementation of loss control measures	4	8
Elective	118030	Supervise P.O.S. Operations	4	8
Elective	118033	Supervise promotional activities	4	8
Elective	118037	Supervise sales performance	4	8
Elective	243295	Supervise sport or fitness facilities	4	8
Elective	118043	Supervise stock counts	4	8
Elective	262519	Supervise the functions of a hairdressing salon	4	8
Elective	10981	Supervise work unit to achieve work unit objectives (individuals and teams)	4	12
Elective	377361	Understand the role of inventory and ordering costs	3	5
Elective	9242	Analyse external factors influencing people who have special needs	TBA	4
Elective	120192	Apply anatomical and physiological knowledge to golfing activity	TBA	5
Elective	120209	Apply basic concepts of sport psychology in a golfing context	TBA	12
Elective	15234	Apply efficient time management to the work of a department/division/section	TBA	4
Elective	11273	Apply Fundamental Concepts of Supply Chain Management Optimisation	TBA	8
Elective	120204	Apply knowledge of diet and nutrition to improving golf performance	TBA	10
Elective	119346	Apply sound communication principles in the coordination of selected public sector communications programmes	TBA	10
Elective	120307	Apply South African legislation and policy affecting public administration	TBA	10
Elective	120208	Apply the rules of golf in various contexts	TBA	8
Elective	255514	Conduct a disciplinary hearing	TBA	15
Elective	251967	Conduct disaster risk assessment	TBA	15
Elective	10631	Demonstrate an understanding of manufacturing, principles, methodologies and processes	TBA	7
Elective	337061	Demonstrate knowledge and insight into a bid committee system applicable to an Organ of State in South Africa	TBA	15
Elective	337063	Demonstrate knowledge and insight into the principles of monitoring and evaluation in assessing organisation and/or programme performance in a specific context	TBA	5
Elective	120206	Describe, implement and teach the principles and building blocks of a golf swing	TBA	12
Elective	251964	Develop and implement disaster risk reduction plans	TBA	10
Elective	120211	Display a holistic understanding of golf and golfing	TBA	8
Elective	252024	Evaluate current practices against best practice	TBA	4
Elective	123398	Facilitate the transfer and application of learning in the workplace	TBA	5
Elective	251966	Implement disaster risk management principles in response, recovery, relief and rehabilitation activities	TBA	15
Elective	377382	Perform forecasting in a manufacturing environment	5	8
Elective	120197	Plan and implement personal and career development goals within a golfing environment	TBA	5
Elective	120212	Plan, manage and report on a golf tournament	TBA	8

Source: South African Qualifications Authority (SAQA)

Luther Varsity in Southern Africa